Introduction
This Privacy Policy explains how SummitGuard Roofing collects, uses, discloses, and protects personal information in connection with our roofing services, website, communications, estimates, inspections, repair and installation work, maintenance services, warranty support, and related business operations. This Policy applies to customers, prospective customers, property owners, website visitors, vendors, and other individuals who interact with us in the United States.
For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked with an individual or household. It does not include information that is publicly available from government records, deidentified information, or aggregated information that cannot reasonably identify you.
Please read this Privacy Policy carefully. By using our website, requesting an estimate, scheduling an inspection, submitting information to us, or otherwise interacting with SummitGuard Roofing, you acknowledge that you have read and understood this Policy. If you have questions, you may contact us at info@summitguardroofing.com or by mail at 1800 Wazee Street, Suite 300, Denver, CO 80202, US.
This Privacy Policy is effective as of 2026-05-22.
Information We Collect
We collect personal information that you provide directly to us, information generated through your interactions with our services, and information from third parties where permitted by law. The categories of personal information we may collect depend on how you interact with us.
Contact and identification information. We may collect your name, mailing address, service address, email address, phone number, preferred contact method, and related details needed to communicate with you or provide roofing services.
Property and project information. We may collect information about your home or property, roof type, roof condition, photos or videos of roofing areas, inspection notes, measurements, storm or damage information, repair history, project specifications, permit details, and warranty information.
Commercial and transaction information. We may collect estimate requests, service appointments, contracts, invoices, payment status, work orders, product selections, customer service records, communications, and information about services purchased, considered, or requested.
Payment information. If you make a payment, we or our payment processors may collect billing details, payment method information, transaction identifiers, and related financial information. We generally do not store full payment card numbers when payments are processed by a third-party payment processor.
Website and device information. When you visit our website, we may collect IP address, browser type, device identifiers, operating system, pages viewed, links clicked, referring URLs, approximate location derived from IP address, and other usage information through cookies, pixels, analytics tools, server logs, or similar technologies.
Communications information. We may collect the contents of messages you send to us, call records or voicemail information, email correspondence, text message communications, survey responses, reviews, and feedback.
Employment or contractor-related information. If you apply for a job, seek contractor opportunities, or provide services to us, we may collect application materials, work history, qualifications, references, business contact information, tax forms, insurance information, and other information needed for evaluation or administration.
How We Collect Information
We collect information directly from you when you complete a form, request an inspection or estimate, call us, email us, sign a contract, make a payment, schedule services, submit photos, provide feedback, or otherwise communicate with us. You may choose not to provide certain information, but we may be unable to provide requested services without information needed to evaluate your project, communicate with you, or fulfill our obligations.
We may automatically collect information when you use our website or interact with our digital communications. This may involve cookies and similar technologies that help us operate the website, understand website performance, remember preferences, prevent fraud, and evaluate marketing effectiveness.
We may also receive information from third parties, such as referral partners, property managers, insurance representatives if you authorize or involve them, public records, permit databases, subcontractors, suppliers, payment processors, analytics providers, advertising partners, and other service providers that support our business.
How We Use Personal Information
SummitGuard Roofing uses personal information for legitimate business and commercial purposes, including to provide and improve roofing services, manage customer relationships, and operate our business. We may use personal information to respond to inquiries, provide estimates, inspect roofs, schedule appointments, perform repair or installation work, process contracts, manage billing, and deliver customer support.
We may use information to communicate with you about your project, appointment reminders, service updates, warranty matters, safety issues, billing, documents, changes to our policies, and other administrative matters. With your consent where required, we may also contact you about promotions, seasonal maintenance reminders, referral programs, or services that may be of interest to you.
We use website and device information to operate, maintain, secure, and improve our website; understand how visitors use our pages; diagnose technical issues; measure the effectiveness of advertising; personalize content; and help protect against spam, misuse, fraud, or unauthorized access.
We may use personal information for business administration, including recordkeeping, accounting, training, quality assurance, dispute resolution, legal compliance, insurance, safety, risk management, audits, enforcing agreements, and protecting the rights, property, and safety of SummitGuard Roofing, our customers, employees, contractors, and others.
Disclosure of Personal Information
We may disclose personal information to service providers, contractors, and vendors that help us operate our business and provide roofing services. These may include scheduling platforms, customer relationship management providers, website hosting providers, email and messaging services, payment processors, analytics providers, advertising and marketing providers, suppliers, subcontractors, inspection tools, accounting providers, and professional advisors.
We may disclose project-related information to parties involved in your roofing project, such as property managers, landlords, homeowner associations, subcontractors, suppliers, permitting authorities, inspection authorities, warranty providers, and insurance representatives when you request, authorize, or when the disclosure is reasonably necessary to complete the requested work.
We may disclose information when required or permitted by law, including in response to subpoenas, court orders, legal process, government requests, regulatory inquiries, or to comply with applicable building codes, licensing rules, tax requirements, consumer protection laws, or other legal obligations.
We may disclose information to protect rights and safety, including to investigate suspected fraud, security incidents, contract violations, property damage, unlawful activity, or threats to personal safety. We may also disclose information in connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or transition of services.
We do not sell personal information in the traditional sense of exchanging it for money. However, some U.S. state privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain uses of cookies, pixels, or advertising technologies. Where these laws apply, you may have the right to opt out of such activities as described below.
Cookies, Analytics, and Online Advertising
Our website may use cookies and similar technologies to support essential website functions, analyze traffic, improve user experience, and evaluate marketing performance. Cookies are small files placed on your browser or device. Similar technologies may include pixels, tags, local storage, and software development kits.
We may use essential cookies to enable core website functionality, such as page navigation, form submission, security, and load balancing. Analytics cookies may help us understand how visitors use our website, which pages are popular, and where errors occur. Advertising or measurement technologies may help us understand whether online advertising is effective or show more relevant content to users.
You can often manage cookies through your browser settings. Blocking or deleting cookies may affect website functionality. Depending on your location and applicable law, you may also have rights to opt out of certain targeted advertising, sale, or sharing activities. You may contact us at info@summitguardroofing.com for assistance with privacy choices related to our use of online technologies.
Our website may respond to certain browser-based opt-out preference signals where required by applicable law and where technically feasible. We do not knowingly use online tracking technologies to collect personal information from children under 13.
Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and interests. Retention periods vary depending on the type of information, the nature of the relationship, legal requirements, and business needs.
For example, we may retain customer contact, contract, invoice, warranty, service history, and project records for the period needed to administer ongoing services, address warranty or workmanship questions, support tax and accounting requirements, comply with construction and consumer protection laws, and respond to potential claims. Website analytics data may be retained for a shorter period unless aggregated or deidentified.
When personal information is no longer needed, we may delete it, deidentify it, aggregate it, or securely retain it where continued retention is required or permitted by law. Deidentified or aggregated information may be used for business analytics, service improvement, and reporting, provided it is not reasonably linkable to you.
Security of Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse. These safeguards may include access controls, vendor management, secure storage practices, limited employee and contractor access, payment processor safeguards, and other measures appropriate to the nature of the information.
No method of transmission or storage is completely secure. We cannot guarantee absolute security of personal information. You can help protect your information by using caution when sending sensitive details by email or text, verifying communications that appear to involve payments or changes to project instructions, and promptly notifying us if you believe your information has been compromised.
If we become aware of a security incident involving personal information, we will evaluate the incident and provide notices where required by applicable law.
Your U.S. State Privacy Rights
Depending on your state of residence, including if you are a California resident, you may have certain privacy rights under applicable U.S. state privacy laws, such as the California Consumer Privacy Act as amended by the California Privacy Rights Act, often referred to as the CCPA. Other state laws may provide similar rights. These rights may include the right to know or access personal information we have collected about you, the right to request deletion of personal information, the right to correct inaccurate personal information, and the right to receive certain information in a portable format.
You may also have the right to opt out of the sale of personal information, sharing of personal information for cross-context behavioral advertising, or processing for targeted advertising, as those terms are defined by applicable law. You may have the right to limit the use or disclosure of sensitive personal information if we use it for purposes beyond those permitted by law. We do not knowingly sell or share personal information of individuals under 16 years of age.
To exercise privacy rights, contact us at info@summitguardroofing.com. Please include your name, contact information, state of residence, the right you wish to exercise, and enough information for us to verify and process your request. We may need to verify your identity before fulfilling certain requests. Verification may include matching the information you provide with information we maintain.
You may designate an authorized agent to make a request on your behalf where permitted by law. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us. We will not discriminate against you for exercising privacy rights, but certain requests may limit our ability to provide services if the information is necessary for the requested work.
California residents may request information about the categories of personal information collected, sources, purposes of collection, categories of recipients, and categories of personal information disclosed for business purposes. If applicable, California residents may also opt out of sale or sharing as defined by the CCPA by contacting us at info@summitguardroofing.com.
Marketing Communications and Text Messages
If you provide your contact information, we may send you service-related communications, such as appointment confirmations, estimate follow-ups, project updates, billing reminders, warranty information, and customer support messages. These communications are generally necessary to provide requested services or manage our relationship with you.
We may also send marketing communications about roofing services, seasonal promotions, maintenance reminders, or related offerings. You may opt out of marketing emails by following the unsubscribe instructions in the message or by contacting us at info@summitguardroofing.com. Even if you opt out of marketing messages, we may still send non-marketing communications related to your project, account, safety, legal notices, or transactions.
If we offer text messaging, message and data rates may apply. Consent to receive marketing text messages is not required to purchase services. You may opt out of marketing texts by following the instructions provided in the text message or by contacting us. We will process opt-out requests as required by applicable law.
Children’s Privacy
Our services are intended for homeowners, property owners, property managers, businesses, and adults seeking roofing services. We do not knowingly collect personal information from children under 13 years of age, and our website and services are not directed to children.
If you believe a child has provided personal information to us without appropriate consent, please contact us at info@summitguardroofing.com. If we learn that we have collected personal information from a child in a manner that violates applicable law, we will take appropriate steps to delete the information or obtain required consent.
Third-Party Services and Links
Our website or communications may reference or connect to third-party websites, tools, platforms, or services, such as payment processors, review platforms, social media pages, mapping tools, financing providers, insurance-related services, or supplier websites. This Privacy Policy does not apply to third-party privacy practices.
Third parties may collect, use, and disclose information according to their own privacy policies and terms. We encourage you to review the privacy notices of any third-party service before providing personal information or using those services. We are not responsible for the privacy, security, or content practices of third parties.
Changes to This Privacy Policy and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we update the Policy, we will revise the effective date. The updated version will apply as of the date stated unless otherwise required by law.
If changes are material, we may provide additional notice where appropriate, such as by posting a notice on our website or sending a communication to customers. Your continued use of our services after an updated Privacy Policy becomes effective means you acknowledge the updated Policy.
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact SummitGuard Roofing at info@summitguardroofing.com or by mail at 1800 Wazee Street, Suite 300, Denver, CO 80202, US.